Reference

Clear account rules before you join

Our Terms set the account, wallet and lobby rules for Live Blackjack, Ocean Riches, Football Strike and every other area you may open after creating your account.

Account useWallet rulesLocal law appliesSupport contact
l0960 Clear account rules before you join
CONTACT ROUTES

Get help with your Terms questions

A Terms question should reach the right team quickly because it can affect account access, wallet checks or a pending request.

Account terms support Use this route when your question is about login access, account closure, duplicate records or a rule that affects your profile. We check your request against the Terms before making changes to your account status.
Wallet terms support Choose this contact path for UPI, Paytm, PhonePe or Google Pay queries tied to Terms checks. We may ask you to confirm matching account names before a withdrawal, refund or payment correction is processed.
Policy wording support Send policy wording questions here when a clause is unclear or you need to understand how it applies to your account. We explain the relevant Terms section without changing the rule for one account.
ACCOUNT SAFETY

How we apply these Terms fairly

The Terms are not just legal wording; they tell our team how to handle your account data, wallet checks, cookies and service changes.

Account data use

We use your account data to run logins, verify payment names, record game or market activity and handle support cases. The Terms limit how that data is used for account operation and legal handling.

Cookie handling

Cookies help keep your session active, remember device checks and protect against repeated failed logins. The Terms explain that some cookies are needed for account access while optional settings may depend on your browser choices.

Security checks

If activity looks unusual, we may pause access while we confirm the account holder. This can include login checks, payment-name matching or support confirmation before wallet changes are allowed under the Terms.

Record retention

We keep account and payment records for periods needed to operate the service, handle disputes and meet legal duties. When retention is no longer needed, records are deleted, blocked or reduced where the Terms allow.

Change requests

You may ask us to correct account details, update contact records or review a closure request. We check identity first, then apply the relevant Terms clause before changing records in the account system.

Service changes

If we update a rule, payment process or game access term, the current Terms control how the change is applied. Your continued account use after an update means you accept the revised wording.

Answers before you open your account

These questions explain how the Terms affect your account, wallet, data and access requests. They are written for common India account situations, including local payment checks and account updates. If your issue depends on facts we cannot see from a question alone, contact support and we will apply the current Terms to your account record.

You accept the Terms when you create an account, log in after an update or keep using the wallet and lobby. If you do not agree with the current wording, do not continue account activity.

Yes. Access can be paused or limited if the Terms require identity checks, payment-name matching or action on unusual activity. Access and eligibility also depend on local law and are available where local law permits.

For UPI, Paytm, PhonePe and Google Pay, the Terms allow us to check that wallet names, account records and withdrawal details match. This helps prevent incorrect releases and keeps payment corrections traceable.

Contact support with the correct details and your registered mobile number. We verify the request first, then update records where the Terms allow and where the change does not conflict with payment or security checks.

Yes, you can request closure through support. We may need to settle open wallet matters, verify identity and keep certain records for legal or dispute handling before the account is fully closed in our systems.

Yes. If Live Blackjack, Aviator, Ocean Riches or another game is interrupted, the Terms decide how rounds, balances and records are handled. We rely on system logs and provider records when checking a case.

We may update the Terms when account processes, payment checks or service rules change. The current version on this page applies, and continued account use after an update means you accept the revised wording.