Reference

How l0960 Handles Your Personal Data

Q: Can I request a copy of all the data l0960 holds about me?

Yes. Email privacy@l0960.com from your registered address with the subject line 'Data Access Request'. We will verify your identity and send you a structured copy of your account data within 30 days.

Q: How do I ask for my account data to be deleted?

Send a deletion request to privacy@l0960.com. Note that some transaction records must be retained for the period required under applicable Indian financial law, so a partial retention may apply even after deletion of profile data.

This privacy policy sets out exactly what data we collect when you open an account or make a transaction on l0960.

Data collected with your consentUPI, Paytm, PhonePe transaction data protectedRight to access your recordsRight to request deletionIndia-applicable data practices

Explore lobby Read FAQ

What This Policy Covers and Where It Applies

l0960 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

l0960 collects personal data — including your name, contact details, device identifiers and payment-method references — when you register, deposit or withdraw. Payment references for UPI, Paytm and PhonePe are stored in encrypted form and used solely to process your transactions and verify your account identity.

1
We do not sell your data to third parties. Access to and use of l0960.com depends on local law and is available only where local law permits. Our data practices follow applicable Indian data-protection requirements, and this policy is updated whenever those requirements change. If you
2
are accessing from Chennai or elsewhere in India, the same retention and security standards apply to your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Email Privacy Team Send a written request to our dedicated privacy address at [email protected]. We aim to acknowledge your request within 48 hours and resolve it within 30 days of receipt.

Live Chat on l0960.com Start a live chat session directly on l0960.com any time of day. Our support team can log a data-access or data-deletion request on your behalf and escalate it to the privacy team.

Account Settings Panel Certain privacy controls — including marketing-preference updates and cookie consent changes — are available directly inside your account settings without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage What You Share

Every layer of your data — from account credentials to UPI payment references — is handled under defined access controls and retention schedules.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences at any time through the consent banner or your browser settings.

Account Security

Passwords are hashed and never stored in plain text. Two-factor authentication is available and we recommend enabling it. Suspicious login attempts trigger automatic account alerts sent to your registered email.

Data Retention Schedule

Transaction records are kept for the period required under applicable Indian financial regulations. Account profile data is retained while your account is active and for a defined period after closure per legal obligation.

Payment Data Isolation

UPI, Paytm and PhonePe payment references are processed through isolated services and are never exposed to our marketing or analytics systems. They are used only for transaction verification and fraud prevention.

Who to Contact for Changes

To update, correct or delete personal data held on your account, contact [email protected] with your registered email and the specific change requested. We verify your identity before acting on any request.

Third-Party Processors

We share data only with processors essential to running the platform — payment gateways, identity-verification services and hosting providers. Each processor is bound by a data-processing agreement aligned to applicable law.

Common Questions About Your Data on l0960

Below are the questions we receive most often about how your personal data is collected, used and protected on l0960.com. If your question is not here, reach out via [email protected].

We collect your name, date of birth, email address, phone number and the payment-method identifiers you use — such as your UPI ID or Paytm-registered number. Device and session data is also captured for security purposes.

Payment identifiers are encrypted at rest and processed through isolated services. They are never shared with marketing systems and are accessed only by the payments and fraud-prevention teams when verifying a transaction.

Yes. Email [email protected] from your registered address with the subject line 'Data Access Request'. We will verify your identity and send you a structured copy of your account data within 30 days.

Send a deletion request to [email protected]. Note that some transaction records must be retained for the period required under applicable Indian financial law, so a partial retention may apply even after deletion of profile data.

We do not sell or rent your personal data to third-party marketers. Data is shared only with service providers who help operate the platform — such as payment gateways and identity-verification services — under strict data-processing agreements.

Cookie preferences can be updated through the consent banner shown on your first visit or through your browser settings at any time. Marketing email preferences are managed inside your account settings panel without needing to contact support.

Your profile is deactivated and personal data is removed from active systems. Transaction and identity records required under applicable law are retained for the legally mandated period, then permanently deleted according to our data-retention schedule.

How l0960 Handles Your Personal Data

Reach Us About Your Privacy Rights

How We Protect and Manage What You Share

Cookie Controls

Account Security

Data Retention Schedule

Payment Data Isolation

Who to Contact for Changes

Third-Party Processors

Common Questions About Your Data on l0960

01 What personal data does l0960 collect when I open an account?

02 How is my UPI or PhonePe payment data stored?

03 Can I request a copy of all the data l0960 holds about me?

04 How do I ask for my account data to be deleted?

05 Does l0960 share my data with third parties for marketing?

06 How do I change my cookie and marketing preferences?

07 What happens to my data if I close my account?

Related Pages